1004 Contact
Get in Touch with KPOP1004
We’re here to help you with all your K-Pop, K-Beauty, and merch needs! Whether you’re tracking a pre-order for the latest Stray Kids album, asking about K-Beauty stock, or planning a visit to one of our stores, our team is just a message away. Reach out—we’re as excited about K-Culture as you are!
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Contact Options:
- Email: info@kpop1004.com – For all inquiries, from order issues to product questions.
- Phone: (909) 481-8029 – Call us Monday-Friday, 10 AM - 5 PM PST.
- Live Chat: Click the chat icon on https://kpop1004.com for real-time help during business hours.
- Response Time: We aim to reply to emails and chats within 1-2 business days; phone support is instant during hours.
- Operating Hours: Monday-Friday, 10 AM - 5 PM PST, closed on major U.S. holidays (e.g., Christmas, New Year’s).
Visit Our In-Stores
Can’t wait for shipping? Step into the K-Pop and K-Beauty world at one of our six offline stores! From Ontario to Santa Clara, our locations bring you albums, merch, and skincare you can touch, feel, and take home right away. Each store has its own vibe—whether it’s exclusive drops, cafe treats, or fan events—connecting you to K-Culture in person. Visit us and join the KPOP1004 community!